Wire Return Codes

CodeDescription
WR01Return Per Customer Request - Returned per customer request.
WR02Return Per Platform Request - Returned per platform request.
WR03Account Closed/Frozen - The receiving account is closed/restricted/frozen, therefore the wire cannot be credited.
WR04Compliance Concerns (Additional Documents Required) - Synapse has identified red flags which require further investigation. The wire has been returned and we have requested additional documentation.
WR05Country Not Allowed - The specified country is not allowed per the platform's controls and the wire has been returned.
WR06Exceeds User's Limits - The transaction exceeds the user's daily, monthly, and/or annual limits.
WR07Exceeds Platform's Limits - The transaction exceeds the platforms's daily, monthly, and/or annual limits.
WR08Name Mismatch - The recipient's name in the wire instructions does not match the name on file with Synapse for the account.
WR09Inactive Account - The receiving account is inactive, or unverified therefore the wire cannot be credited.
WR10Invalid Account Number - The account number in the wire instructions does not match the account number on file with Synapse.
WR11Duplicate Transaction - Duplicate transaction, the duplicate has been returned.
WR12Outside of Allowed Flow of Funds - The account number in the wire instructions is not a valid account number on file with Synapse.
WR13Return per ODFI Request (Recall Received) - Returned per sending FI's request, a recall was received.
WR14[For WIRE-INT] Detailed transaction reason not sufficient - The transaction details are not sufficient for Synapse to understand the purpose of the wire.
WR15[For WIRE-INT] Beneficiary address invalid - The beneficiary’s address is either incomplete or invalid.
WR16[For WIRE-INT] Beneficiary name invalid - The beneficiary’s name is either incomplete or invalid.
WR17[For WIRE-INT] Below $1,000 USD minimum - Wire amount must equal at least $1,000 USD.
WR18[For WIRE-INT] Verbal verification form required - The verbal verification form is missing from the transaction.
WR19[For WIRE-INT] Verbal verification form invalid - The verbal verification form has at least one error that renders it invalid.
WR20[For WIRE-INT] Correspondent bank details invalid - The name, address or ABA/SWIFT of the correspondent bank is invalid.