Account Aggregation Errors

Authentication Errors

HTTP CodeError CodeDescription
400200Triggered when something is not correct at the payload level. Mostly always for bad user credentials. But can also be triggered when payload is not formatted correctly or the institution is not supported.
402460No ACH capable account found
402500Either the account is locked or the bank is requesting user's attention (because they are not set up completely or set up or for some other reason).
503503Service unavailable due to Bank or Synapse maintenance.

Sync Errors

HTTP CodeError CodeDescription
400410Refresh not allowed: Refresh is not supported for the selected bank (e.g. Ally).
401110Bad credentials: Update the user's credentials by re-linking the account via bank logins.
500500Unknown refresh error: Not to be confused with a general server error or unknown login error.
503503Refresh temporarily unavailable: This account is eligible for refresh but a temporary error (e.g. bank maintenance) caused it to fail. Try again later.