Transaction Queue Codes
Code | Description |
---|---|
Q01 | Test transactions not allowed on production |
Q02 | More information needed on sender: supply any Government-Issued Photo ID |
Q02-A | More information needed on sender: supply Passport |
Q02-B | More information needed on sender: supply Driver's License |
Q02-C | More information needed on sender: Finish KBA (Knowledge Based Authentication) |
Q03 | More information needed on receiver: supply any Government-Issued Photo ID |
Q03-A | More information needed on receiver: supply Passport |
Q03-B | More information needed on receiver: supply Driver's License |
Q03-C | More information needed on receiver: Finish KBA |
Q04 | More information needed on sender: supply utility bill |
Q05 | More information needed on receiver: supply utility bill |
Q06 | KYC (i.e. Know Your Customer) steps unfinished on sender |
Q07 | KYC unfinished on receiver |
Q08 | Sending node locked |
Q09 | Receiving node locked |
Q10 | High-risk transaction (e.g. the account does not contain enough funds to process the full transaction amount) |
Q10-A | Please collect ACH auth on Sender |
Q10-B | Please collect ACH auth on Receiver |
Q10-C | High risk for NSF |
Q10-D | Information mismatch |
Q10-E | Transaction outside the scope of gateway flow of funds |
Q10-F | Gateway not allowed to transact in Sender's state |
Q10-G | Gateway not allowed to transact in Receiver's state |
Q10-H | Transaction queued due to compliance reasons. Please contact us to learn more. |
Q10-I | Possible duplicate transaction. If we are mistaken, please let us know. |
Q10-J | Transaction queued until other Sender's transactions settle. |
Q10-K | Further investigation needed from Synapse |
Q46 | Sender not authorized to make transactions |
Q47 | Receiver not authorized to make transactions |
Q48 | User maybe on screenings list |
Q50 | Unable to process the transaction (reason undisclosed) |
Updated over 4 years ago