Photo ID Requirements
Photo ID Requirements
Users do not need to mail in their government ID. They will upload a photo of their ID.
Suggestions to improve accuracy for Photo ID uploads:
- Steady image
- ID occupies most of image
- ID and text are aligned properly
- Plain background
- Four visible edges of the ID
- Min resolution ~1200 pixels, minor axis
- Good natural lighting (average pixel intensity ~150)
- No flash
- Name and DOB matches those supplied to us in base doc
- Should be in full color (no black and white images accepted)
- We recommend maximum file size of 2 MB (most high-quality JPG are around 1 MB)
- Make sure to check your Spec Sheet to confirm if users need a US government-issued ID or if they can use an international government-issued ID
Below is an example of a high-quality Photo ID submission:
Dave app
Updated almost 4 years ago